Read our exclusive interview with Baby Wheels Orlando below:
On a busy afternoon during the holiday season I caught up with Jessica Coburn, the general manager of Baby Wheels Orlando. Baby Wheels Orlando, one of the stroller rental companies in the Orlando area, was established in early 2011 to meet the growing needs of travelers in Orlando, Florida. Their inventory has grown from 15 strollers to more than 200 over the past couple years.
New owners, Pam and John Hopgood, purchased the company in November, 2013. The Hopgood’s are committed to growing this small company. Baby Wheels Orlando will be moving to a new location, near Downtown Disney, on February 1, 2014. The new space will include a storefront where customers can view, pick up and drop off strollers.
Baby Wheels Orlando offers more than ten types of strollers for rent, including the popular City Mini stroller by Baby Jogger. They have an exclusive contract with Britax making them the only stroller company in the Orlando area that rents the Britax strollers, including the single and double B-Agile strollers. The B-Agile has the same features as the City Mini, including a reclining seat, sun shade and five-point harness. The B-Agile also has adjustable handlebars and a lighter fabric that does not get as hot in the Florida sun. Baby Wheels Orlando is in the process of obtaining the Britax travel system, which includes an infant car seat.
The Britax strollers are lime green, a special color exclusively used by Baby Wheels Orlando. Care is taken to clean and sanitize all equipment. Between customers the Britax strollers are disassembled and fabric is cleaned in the washing machine with Tide or Dreft. All other rental equipment is steam cleaned between uses.
When asked about Disney rental strollers Jessica explained that the Disney strollers are constructed of hard plastic that does not recline, has no sun shade and gets hot in the sun. Plus, the Disney strollers cost more money and cannot be removed from the Disney parks.
Jessica stated that Baby Wheels Orlando is unique from other stroller rental companies due to their competitive pricing and attention to customer service. Other companies raised their prices, but Baby Wheels Orlando has not.
Baby Wheels Orlando will deliver strollers anyplace within five or six miles of Walt Disney World, except Universal Studios which has disallowed all stroller rental company business from their property. Baby Wheels Orlando gives their customers a lime green bag with every stroller rental that includes the rain cover, instructions on reclining and folding the stroller, a thank you note, personal M&M’s and two bottles of water.
According to the company slogan, Baby Wheels Orlando is the sweetest stroller company you have ever seen. For more information call 800–510–2480 or see http://babywheelsorlando.comHome › About Resorts › Baby Wheels Orlando